PROACTIVE MONITORING & SERVICE
HOW DO WE ENSURE THIS HAPPENS?
We didn’t just invest in any old network monitoring tool, we bought the best!
We monitor your line usage as well as its availability.
Transparency is what we are all about… what we see, you see, so you can be sure you always know how your network is being used.
We can monitor ANYTHING – clients who opt for an optional service SLA can depend on our monitoring tools to alert them when lines are overused, down or even if servers or services become unavailable.
Our connectivity options include a mix of technologies ranging from ﬁbre through Microwave and ADSL/3g, so we always have the right ﬁt for your needs.
Skilled staff who care about the customer experience.
We use both software and SNMP to manage and collect stats depending on the solution.
THIS IS NOT THE INTERNET THE WAY YOU USED TO KNOW IT!
99% guaranteed uptime for ﬁbre clients.
98% guaranteed for wireless clients.
All clients are monitored for both availability and performance.
Clients who opt for an SLA can be proactively notiﬁed of line contention or availability issues via email or text!
Clients with onsite network and server service level agreements can expect the same level of monitoring on their internal systems!